Facebook Data Deletion Policy
Last updated: April 2026
This policy explains how users of eSimDeck can request the deletion of personal data associated with Facebook Login and outlines your rights under applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).
1. Overview
At eSimDeck, we are committed to protecting your personal information and handling it in accordance with applicable privacy laws. If you have connected your account using Facebook Login, you have the right to request access to, correction of, or deletion of your personal data at any time.
2. Removing eSimDeck from Facebook
You can stop data sharing between Facebook and eSimDeck directly through your Facebook account settings:
- Go to Facebook Settings & Privacy
- Click Settings
- Select Apps and Websites
- Locate eSimDeck
- Click Remove
Once removed, Facebook will no longer provide your data to eSimDeck.
3. Requesting Data Deletion
To request permanent deletion of your personal data from our systems, please contact us:
Email: support@esimdeck.com
Subject: Facebook Data Deletion Request
To help us process your request, include:
- Your full name
- Your eSimDeck account email address
- (Optional) Your Facebook account email
We may take reasonable steps to verify your identity before processing your request.
4. Data We Collect
If you sign in using Facebook Login, we may collect and store:
- Name
- Email address
- Facebook User ID
This information is used strictly for account creation, authentication, and account management.
5. Legal Basis for Processing (GDPR)
Where the GDPR applies, we process your personal data on the following legal bases:
- Contractual necessity – to provide access to your eSimDeck account
- Legitimate interests – to operate, maintain, and improve our services
- Consent – where you choose to sign in using Facebook Login
You have the right to withdraw your consent at any time.
6. Your Privacy Rights
Under GDPR (EU/EEA Users)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Lodge a complaint with a supervisory authority
Under the Australian Privacy Act 1988 (Cth)
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Make a complaint about a breach of the Australian Privacy Principles (APPs)
Complaints can also be made to the Office of the Australian Information Commissioner (OAIC).
7. Data Retention and Deletion
- We retain personal data only as long as necessary to provide our services and meet legal obligations
- Upon request, your data will be securely and permanently deleted from our systems
- Certain data may be retained where required for legal, regulatory, fraud prevention, or security purposes
8. Processing Time
All data deletion requests are processed within 3–7 business days. You will receive confirmation once your data has been deleted.
9. International Data Transfers
Your information may be processed or stored in servers located outside your country of residence. Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.
10. Contact Information
For any questions, requests, or privacy-related concerns, please contact:
Email: support@esimdeck.com
Website: https://www.esimdeck.com
11. Updates to This Policy
We may update this policy from time to time to reflect changes in legal requirements or our services. Updates will be posted on this page with a revised “Last updated” date.